Shipping Policy

Introduction

Welcome to our Shipping Policy. This policy outlines our procedures and guidelines concerning shipping items to our valued customers. We strive to be transparent and provide clear, concise information to avoid any misunderstandings. We currently only ship to addresses within the United States and Canada. Please review this policy carefully to understand our shipping practices.

Processing Time

Upon receiving your order, we require 1-3 business days to process, package, and dispatch your items. Please note that the processing time is separate from the shipping time.

Shipping Time

To United States Addresses:
Once dispatched, items usually arrive within 8-15 business days.

To Canadian Addresses:
Once dispatched, items usually arrive within 10-20 business days.

Shipping Locations

We currently offer shipping exclusively to addresses within the United States and Canada. We do not ship to addresses in other countries or territories.

Shipping Charges

Shipping charges, if any, will be clearly communicated and detailed in the order summary before you complete your purchase. We are committed to maintaining transparency regarding any additional costs.

Order Tracking

Once your order has been dispatched, we will provide you with a tracking number via email, allowing you to monitor your parcel’s journey and estimated arrival date.

Delays

Occasionally, shipping delays may occur due to unforeseen circumstances, weather conditions, customs processing, or high shipping demand, especially during peak seasons. We sincerely apologize for any inconvenience caused by delays and assure you that we work diligently to ensure timely deliveries.

Responsibility

Please ensure that you provide accurate and complete shipping addresses. We cannot be held responsible for delayed or missing parcels due to incorrect or incomplete address information provided by the customer.

Customer Support

If you have any questions or concerns, or if your order doesn’t arrive within the specified time frame, please do not hesitate to contact our customer support team at the Kitchenex Store’s Customer Support Email Address support@kitchenexstore.com. We are dedicated to resolving any issues promptly and ensuring your satisfaction.

Amendments

We reserve the right to update or modify this Shipping Policy at any time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any amendments will be posted on this page, and the revised version will be effective immediately when it is posted.

Thank you for reviewing our Shipping Policy. We value your business and are committed to providing you with exceptional service. If you agree with our shipping practices, we look forward to processing your order swiftly and accurately.